Privacy Policy

Eight International Tax & Legacy Experts is part of the Eight Family Office (Singapore) Pte. Ltd. Company registration No. 202129423M. Advice provided by Eight International Tax & Legacy Experts is separate to and independent of St. James’s Place.

When might we disclose your personal information to others?

Please be assured that except for the reasons listed below, we will not disclose your personal information to others.

We may disclose your personal information to others in the following circumstances and/or for the following purposes:

• Where it is necessary for the provision of information or services to you
• Where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements
• To prevent and/or detect crime
• Where we believe that you may be interested in the services offered by other organisations including other group companies. Please contact us if you would like details about these companies.
• For evaluation purposes
• Where we have your consent (implied or expressed)
• Personal information collected will only be disclosed to third parties who process this information on our behalf for administrative purposes; where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements and to prevent and/or detect crime.

Requests for access to personal information

We are happy to provide you with details of the personal information or personal data, which we hold about you. To protect our customers’ privacy, we follow strict storage and disclosure procedures, which mean that we will require proof of identity from you prior to disclosing such information.

Contacting us

At Eight International Tax & Legacy Experts, we take our responsibility to look after your personal information and privacy seriously. In today’s world, we have all seen a growing trend in cybercrime and security breaches. We have several security measures in place to help prevent fraud and cybercrime.

If we become aware that a personal data breach has occurred and is likely to result in a high risk to the rights and freedoms of our clients, consultant, or employees, we will inform them without undue delay.

We educate and train our employees, consultants, and contractors on their information security, fraud prevention, and privacy obligations annually.

Our employees, consultants, and contractors take part in an annual Information Security training and awareness program and must agree to adhere to the Data Protection Act and our own Information Security Policy that are designed to keep your information safe. These are refreshed each year to reflect the current trends that are being observed across the information security landscape. Information Security awareness also forms part of our new employee induction program.

We also educate our employees in identifying potential financial crime and internal fraud.

When interacting with you, we will:

Verify who you are when speaking to you on the phone, by asking you security questions.

We will not:

Ask you for payment or credit card details by email or telephone.

Call you to notify you of a problem, and then request you call us back immediately to discuss the problem further.

We continually review our physical and logical security controls in place across the business.

Physical controls – As well as protecting your digital information, we protect our premises and physical locations where personal data may be used and stored. These measures include security guards, security entrances, secure disposal of confidential waste and hardware, CCTV, personal card access and locks on doors and file storage cabinets, with a ‘clear desk’ policy to ensure all information is locked away and protected.

Logical controls – We uses technical security measures to make sure our systems where we store and use personal information are protected from unauthorised access. Tools such as authentication controls, antivirus, firewalls, malware detection and back-up procedures are used across the business.

All employee emails and devices are encrypted to enable secure transfer and storage of personal information.

We conduct security testing of our applications and services in a controlled testing environment before they are made available for our clients to use on an ongoing basis.

• We perform security risk assessments for each of our sites to identify and control risks.
• External technical assessments are conducted by an independent external 3rd party.
• Security audits and vendor due diligence are conducted on a continual basis.

Please note that we cannot guarantee the security of any data that you transfer over the internet to us.

The website uses cookies – small text files that are stored on your computer or in your browser – to help us to monitor how visitors use our site and allow us to maintain the optimum experience for website users. The website does not store or capture personal information about you when you visit it, it merely records traffic information. This means information about all of our visitors collectively, for example the number of visits the website receives. In order to respect our visitors’ rights of privacy, this information is anonymous and no individual visitor can be identified from it.

You can disable and delete cookies by changing the appropriate setting within your browser’s ‘Help’, ‘Tools’ or ‘Settings’ menu. Please note that by disabling cookies you may not benefit from some of the features of our site. You can find out more about deleting or controlling cookies by visiting aboutcookies.org.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

In addition, we use Google’s remarketing technology to advertise online. In doing so, Google will place or read a unique ad-serving cookie on your computer and will use non-personal information about your browser and your activity on our sites to serve ads on their content network. Please click here for more information about remarketing or to opt-out of the Google remarketing cookie.

We will only collect personal information about you if you send us an e-mail enquiry via the ‘contact us’ facility. For this to happen, you will need to fill out the online ‘contact us’ form or complete the registration details. The type of information being collected for an enquiry will be apparent from the layout of the ‘contact us’ form, which also tells you how this information will be used.

We take all reasonable precautions to protect our visitors’ information, both on and offline. If your information changes, please let us know and we will correct, update or remove any information that we hold about you on our active databases. We may however need to retain archive copies of that personal information for legal or audit purposes.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out in the above four paragraphs.

Please note that if you communicate with us electronically, including by e-mail, telephone or fax, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure that our employees comply with legal obligations and policies and procedures (including our customer relations practices).

We may provide hyperlinks from this web site (‘the Site’) to web sites of other organisations including websites of associated companies. Please note that this Privacy Policy applies only to this site and will not liable for the contents of linked web sites or any transactions carried out with organisations operating those web sites.

From time to time we may need to make changes to this notice, for example, as the result of changes to law, technologies, other developments or new products and services being offered.

We will provide you with the most up-to-date notice and you can check our website periodically to view it or you can request a copy from your Eight International Tax & Legacy Expert consultant.

This notice was last updated on 23/06/2022.